Global Capability Center Services

Build a strategic India-based capability center that strengthens your US business with specialized talent, operating discipline, and flexible control. Colab91 helps mid-market and Private Equity-backed companies design, launch, and manage GCCs across procurement, analytics, technology, finance, customer success, and emerging functions—turning offshore operations into a durable engine for growth and enterprise value.

Leadership team discussing a Global Capability Center strategy

Our Global Capability Center Services

From strategy and setup to daily operations, Colab91 builds capability centers designed around your business priorities.

GCC Strategy & Design

Define the right location, entity structure, operating model, governance approach, and capability roadmap for a scalable India-based center.

GCC Setup & Launch

Coordinate entity setup, talent recruitment, facility and IT infrastructure, security frameworks, leadership hiring, and launch readiness for your new center.

GCC Operations Management

Support ongoing center management, performance reporting, governance, talent development, and continuous capability uplift as your India operation matures.

Built For Lasting Value

Turn Offshore Operations Into Strategic Value

Colab91 helps US mid-market and Private Equity-backed companies establish India-based GCCs that function as strategic hubs rather than cost-focused back offices. We align entity structure, talent, technology, governance, security, and operating processes to your goals. Flexible models—including wholly owned subsidiaries, joint ventures, BOT, and managed operations—help you retain strategic control while building capabilities that can evolve with the business.

Team collaborating on a Global Capability Center launch
The Colab91 Difference

Why Choose Colab91?

We combine operating experience, domain expertise, and flexible engagement models to help your capability center perform.

Deep Experience

Leadership brings two decades of enterprise value creation and offshore center-building experience.

Domain Expertise

Specialists understand procurement, analytics, technology, finance, and other business capabilities.

Strategic Control

Flexible structures support ownership, IP rights, scalability, and control aligned with your objectives.

Proven Scale

The team has scaled multifunctional organizations to 100+ practitioners for global and PE-backed clients.

Meet The Colab91 Team

Experienced operators help clients build and scale high-performing India capability centers.

Portrait of Madhur Kabra, Managing Partner at Colab91

Madhur Kabra

Managing Partner

Madhur Kabra serves as Managing Partner at Colab91, bringing over 16 years of experience in strategic sourcing, analytics, and process transformation. As the former Country Head of Impendi's India operations, later acquired by Accenture, Madhur played a pivotal role in designing, setting up, and scaling offshore delivery centers from the ground up. He has worked closely with private equity sponsors and their portfolio companies, including marquee firms such as Carlyle Group and TPG, to deliver tangible business value at scale. At Colab91, Madhur leads the strategic vision for next-gen capability centers, helping mid-market and PE-backed companies unlock growth through smarter offshoring models and domain expertise.

Portrait of Vijender Kapoor, Managing Partner at Colab91

Vijender Kapoor

Managing Partner

Vijender Kapoor is a Managing Partner at Colab91, with over 16 years of experience building and leading offshore organizations for global clients. As a former Principal at Impendi, acquired by Accenture, Vijender has a proven track record of scaling multifunctional teams and guiding complex transformation and value creation programs for Fortune 100 firms and private equity portfolio businesses. His expertise spans designing delivery models, driving operational efficiency, and optimizing cost structures. At Colab91, Vijender applies this deep operational knowledge to help mid-market and PE-backed companies establish high-performing India teams that serve as strategic hubs for global operations.

Portrait of Jeff Skiles, Director of USA Operations at Colab91

Jeff Skiles

Director – USA Operations

Jeff Skiles serves as Director of USA Operations at Colab91, bringing seasoned expertise in strategic sourcing and spend analytics. With a strong background in building high-performance teams focused on third-party cost optimization, Jeff has held leadership roles at Impendi, which was subsequently acquired by Accenture. He has worked with clients across diverse industries, consistently delivering measurable business impact through practical, results-driven solutions. At Colab91, Jeff bridges onshore client relationships with offshore delivery excellence, ensuring that US-based clients receive the strategic guidance and operational support needed to accelerate growth and optimize their procurement and analytics functions.

Portrait of Erika Jung, Advisor at Colab91

Erika Jung

Advisor

Erika Jung is an Advisor at Colab91 and a highly experienced Chief Procurement Officer with a distinguished career leading transformational procurement programs and global teams. She has worked with top healthcare providers, including Pediatric Associates (a TPG portfolio company), and has delivered enterprise-wide cost transformation initiatives for both Fortune 100 firms and Private Equity-owned businesses. Erika's advisory leadership at Colab91 brings deep domain expertise in procurement excellence, helping clients design and execute strategies that drive meaningful cost savings and operational improvement. Her real-world perspective as a senior procurement executive makes her a trusted guide for organizations navigating complex offshoring and transformation journeys.

Frequently Asked Questions

What is a Global Capability Center?

A Global Capability Center is an in-house or strategically controlled operation that provides specialized capabilities to a broader business. Unlike a traditional back office focused primarily on cost reduction, a GCC can support functions such as procurement, analytics, technology, finance, customer success, AI/ML, RPA, RevOps, and marketing operations as an integrated strategic hub.

What does Colab91 include in a GCC setup?

Which functions can a GCC support?

What GCC engagement models are available?

Can Colab91 manage a GCC after it launches?

Who typically uses Global Capability Center services?

How does Colab91 help with GCC talent?

How is a GCC different from a traditional offshore team?

Ready To Explore Your GCC Options?

Talk with Colab91 about your capability center goals and operating priorities.

Experience That Matters

Awards and Recognition

GCC delivery expertise recognition

GCC Delivery Expertise

Experience building India-based capability centers from the ground up.

Operational excellence recognition

Operational Excellence

A core company value guiding dependable, accountable delivery.

Global client experience recognition

Global Client Experience

Experience supporting global and Private Equity-backed organizations.

Build Your Next Capability Center

Share your goals and we’ll discuss the right GCC model, capabilities, and operating approach.

Contact Us Today

You can also send us a quick email at contact@colab91.com.